Real-time nofitications are a powerful tool for managing your online reputation and keeping track of customer feedback. By receiving immediate notifications when new reviews are posted or responses are curated, you can stay on top of your reputation management and respond promptly to any negative feedback or customer concerns.
With Keen™, you can set up custom alerts based on your specific needs and preferences. For example, you might choose to receive alerts for all new reviews, or only for reviews that meet certain criteria (such as those with a low star rating or specific keywords). You can also choose how you want to receive alerts via email, text message, or push notification.
By using real-time alerts to stay on top of your online reputation, you can gain valuable insights into how customers perceive your business and make data-driven decisions to improve your products, services, and customer experience.
Real-time alerts provide instant notifications when a new review or response is posted, ensuring you can respond promptly and effectively.
You can tailor your alerts based on your specific needs, such as the type of reviews you want to be notified about or how you want to receive notifications.
Real-time alerts can be integrated with various online review platforms, such as Yelp or Google My Business, making it easier to manage and monitor your online reputation in one place.
Real-time alerts allow you to gain insights into how customers perceive your business and identify patterns or trends in their feedback.
By using real-time alerts to respond promptly to customer feedback, you can improve the overall customer experience and enhance customer loyalty.
Real-time alerts can help you stay ahead of the competition by enabling you to identify and address issues before they become widespread or affect your bottom line.
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