In today’s digital age, travelers trust and rely on online reviews as much as personal recommendations. Our hotel reputation management system helps you monitor, respond, and showcase your best version on the digital front.
A positive reputation is crucial for attracting and retaining guests in the hospitality industry. As review platforms become more widely used, managing your online reputation is more critical and beneficial than ever. Your reputation directly impacts your sales and bookings. Positive reviews will lead to increased revenue for your business. On the other hand, negative reviews can harm your business and drive potential guests away.
When users search for a brand, ORM (online reputation management) will ensure they receive a strong and positive first impression. Reputation management isn't easy, and we are here to help. Our team of experts has years of experience managing the online reputation of hotels and restaurants. We understand the unique challenges within the hospitality industry and help you to build and maintain a positive online reputation.
Travelers rely on online reviews when making bookings. A hotel or restaurant with a poor online reputation may lose potential customers, resulting in fewer reservations and revenue.
Online reviews and responses influence Search Engine Rankings significantly. If a business has a poor online reputation, it may not rank as high in search engine results, making it more difficult for potential consumers to discover the hotel or restaurant.
Keen™ offers a range of reputation management services tailored to meet the specific needs of the hospitality industry. Our app includes online review monitoring, response management, review generation, and more. We help you build a strong online presence and ensure your business is presented positively online.
Intelligently responds to every review automatically
Dramatically improve customer relationships
Provides advanced analytics
Helps hotels & restaurants obtain more reviews
Enhance your reputation now →
