Frequently Asked Questions

Keen™ Reputation Management offers a comprehensive ORM solution that includes monitoring, analysis, and ongoing reputation management. Easily manage reviews and craft responses with 4 simple steps with the help of our AI-generated templates and team of experts.

Our app quickly alerts subscribers about negative reviews. In addition, Keen™ can contact the reviewer directly to address their concerns and offer a resolution with the solicitation email feature. We also work to improve overall customer satisfaction and encourage positive reviews to help mitigate the impact of negative feedback.

Keen™ provides frequent reporting and analytics for your online reputation, including details on review summary, the total number of responses, and more.

The Keen™ app is FREE and you get total access to our app once you subscribe to our Reputation management system; starting at $159/month. Contact us with any questions!

  1. Go to the RMS sign-up - (Link)
  2. Fill out the sign-up form with your required details
  3. Once you've signed up, you will receive your login information on your registered email address with steps to allow Keen™ to access your OTA accounts
  4. Download the Keen™ app from Google Play Store or App Store
  5. Log in and start taking control of your online reputation!

You will receive the steps via PDF to your registered email address. You can also contact us directly if you are having any trouble. Our team of experts is here to help you!

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